AI Usage & Responsible AI Policy

Effective Date: July 8, 2026

DigiVerse AI Usage & Responsible AI Policy

This AI Usage & Responsible AI Policy ("AI Policy") explains how Artificial Intelligence ("AI") features within DigiVerse are designed, made available, and expected to be used.

This Policy applies to all AI-powered features offered through DigiVerse, including AI content generation, AI assistants, AI chatbot builders, workflow automation assistance, AI email writing, AI social media tools, AI business insights, and future AI services introduced by DigiVerse.

This Policy forms part of the DigiVerse Terms & Conditions, Privacy Policy, Acceptable Use Policy, and other applicable agreements.

By using any AI feature within DigiVerse, you agree to comply with this Policy.

1. Introduction

DigiVerse is committed to providing Artificial Intelligence features that help businesses improve productivity while promoting responsible, ethical, and lawful use.

This Policy explains how AI services should be used and the responsibilities of users when interacting with AI-powered features available through the DigiVerse Platform.

2. Our AI Principles

DigiVerse develops and deploys AI services based on the following guiding principles:

  • Helping businesses become more productive.
  • Supporting human decision-making rather than replacing it.
  • Respecting user privacy.
  • Promoting fairness and responsible AI usage.
  • Reducing repetitive work through intelligent automation.
  • Maintaining transparency regarding AI-generated content.
  • Continuously improving quality, safety, reliability, and performance.

3. AI Features Available in DigiVerse

Depending on your subscription plan and permissions, DigiVerse may provide AI-powered capabilities including:

  • AI Email Writer
  • AI Email Reply Assistant
  • AI Reminder Suggestions
  • AI Caption Generator
  • AI Blog Writer
  • AI Advertisement Copy Generator
  • AI Product Description Generator
  • AI Chatbot Builder (DigiBot)
  • AI Workflow Builder (DigiFlow)
  • AI Social Media Assistant (DigiSocial)
  • AI Marketing Suggestions
  • AI Lead Insights
  • AI Business Reports
  • AI Analytics Explanations
  • AI Translation Assistance
  • AI Content Improvement
  • AI FAQ Generation
  • AI Knowledge Base Assistance
  • AI Customer Support Suggestions
  • Additional AI-powered features introduced in future updates.

4. Human Responsibility

Artificial Intelligence is intended to assist users and improve productivity.

AI does not replace professional judgment, business decisions, legal advice, financial advice, medical advice, or human review.

Users remain solely responsible for reviewing, editing, approving, verifying, and validating all AI-generated outputs before publishing, sharing, relying upon, or communicating such content.

5. Accuracy of AI Responses

AI-generated responses may occasionally contain:

  • Errors
  • Omissions
  • Outdated Information
  • Incomplete Recommendations
  • Incorrect Assumptions
  • Hallucinated Facts
  • Inappropriate Wording

DigiVerse does not guarantee that AI-generated content is accurate, complete, current, lawful, reliable, or suitable for your intended purpose.

Users should independently verify important information before making decisions or relying on AI-generated outputs.

6. Acceptable AI Usage

AI features may be used only for legitimate and lawful business purposes, including:

  • Marketing Content
  • Customer Communication
  • Email Drafting
  • Proposal Writing
  • Social Media Captions
  • Product Descriptions
  • FAQ Creation
  • Business Documentation
  • Workflow Generation
  • Internal Productivity
  • Customer Support Assistance
  • Analytics Interpretation

Users are expected to use AI responsibly, ethically, and in accordance with applicable laws, platform policies, and this AI Usage & Responsible AI Policy.

7. Prohibited AI Usage

Users must not use DigiVerse AI features to generate, distribute, facilitate, or promote content or activities that:

  • Violate applicable laws or regulations.
  • Promote fraud, scams, or deceptive practices.
  • Enable phishing, impersonation, or identity theft.
  • Encourage violence, terrorism, or criminal activity.
  • Contain unlawful hate speech or discriminatory content.
  • Promote child exploitation or abuse.
  • Facilitate cybercrime, hacking, or unauthorized access.
  • Generate malware, ransomware, viruses, or other malicious code.
  • Infringe copyrights, trademarks, patents, or other intellectual property rights.
  • Defame individuals, organizations, or businesses.
  • Create deceptive deepfakes intended to mislead others.
  • Produce fake legal, financial, educational, or medical certifications.
  • Circumvent examination rules or academic integrity policies where prohibited.
  • Violate the legal rights, privacy, or safety of others.

Users remain fully responsible for all prompts submitted and all AI-generated content that they publish, distribute, or otherwise use.

8. AI and Customer Data

Customers are responsible for ensuring they have the lawful authority to submit information to DigiVerse AI features.

You should avoid submitting the following unless specifically required by an approved workflow and legally permitted:

  • Highly confidential business secrets.
  • Payment card information.
  • Passwords or authentication credentials.
  • Government-issued identity numbers.
  • Information whose disclosure would violate contractual, regulatory, or legal obligations.

Where practical, sensitive information should be anonymized or minimized before being submitted to AI-powered services.

9. AI Learning and Improvement

DigiVerse may use anonymized, aggregated, diagnostic, or operational information to improve platform performance, reliability, user experience, and AI functionality, subject to applicable law and our Privacy Policy.

DigiRich does not claim ownership of your business content.

Any use of customer information for improving AI services will be carried out in accordance with our Privacy Policy, applicable laws, and any contractual commitments made to customers.

10. AI Integrations

Certain DigiVerse AI capabilities may rely on trusted third-party Artificial Intelligence providers.

When AI requests are processed through such providers:

  • Only the information necessary to deliver the requested functionality will be transmitted.
  • Third-party providers are expected to maintain appropriate privacy and security safeguards.
  • Processing is performed solely for delivering the requested AI functionality.

DigiVerse carefully selects AI service providers but cannot guarantee uninterrupted availability of third-party AI services.

11. AI Decision-Making

DigiVerse AI is designed to assist human decision-making and should never be treated as a replacement for professional judgment.

Customers should not rely exclusively on AI when making decisions involving:

  • Employment or Hiring
  • Legal Compliance
  • Financial Commitments
  • Medical Matters
  • Safety-Critical Operations
  • Regulatory Obligations
  • Any decision requiring independent human review or professional expertise.

Appropriate human oversight should always be exercised before acting upon AI-generated recommendations.

12. Transparency

Where practical and technically feasible, DigiVerse will identify content that has been generated or significantly assisted by Artificial Intelligence.

Customers are encouraged to disclose the use of AI where transparency is appropriate for their industry, audience, legal obligations, or business practices.

Transparency helps build trust and enables users to make informed decisions regarding AI-assisted content.

13. Intellectual Property

Ownership of AI-generated content is subject to applicable laws and the rights of any relevant third parties.

Users remain solely responsible for ensuring that content created using DigiVerse AI does not infringe any person's intellectual property rights, including:

  • Copyrights
  • Trademarks
  • Patents
  • Trade Secrets
  • Licensed Content
  • Other Proprietary Rights

DigiVerse does not guarantee that AI-generated content will be unique or free from similarities to publicly available information or content generated for other users.

Users should independently review AI-generated content before commercial use or publication.

14. Fair Usage

To ensure reliable performance and equitable access for all customers, DigiVerse may apply reasonable usage limits to AI-powered services.

Usage limits may be based on:

  • Number of AI Requests
  • Processing Time
  • Subscription Plan
  • Token or Credit Consumption
  • Computational Resources
  • Daily or Monthly Usage Quotas

Where applicable, additional AI usage may require the purchase of extra credits or an upgraded subscription plan.

DigiRich reserves the right to adjust fair usage limits in order to maintain platform stability, performance, and service quality.

15. Monitoring & Abuse Prevention

To protect DigiVerse, its customers, and connected AI services, DigiRich may monitor AI usage for purposes including:

  • Abuse Detection
  • Fraud Prevention
  • Spam Detection
  • Security Threat Monitoring
  • Excessive Automated Requests
  • Violations of this AI Policy
  • Attempts to Circumvent Usage Limits

Monitoring activities are performed solely for security, operational integrity, legal compliance, fraud prevention, troubleshooting, and service improvement purposes.

All monitoring is conducted in accordance with the DigiVerse Privacy Policy and applicable data protection laws.

16. Suspension of AI Services

DigiRich reserves the right to temporarily restrict, suspend, or permanently disable access to AI-powered features where:

  • This AI Usage & Responsible AI Policy is violated.
  • Platform security is threatened.
  • Fraudulent or malicious activity is detected.
  • Third-party AI provider requirements require restrictions.
  • Continued AI access presents legal, operational, or security risks.

Where reasonably necessary, these actions may be taken immediately and without prior notice in order to protect DigiVerse, its users, or comply with legal obligations.

17. No Professional Advice

AI-generated responses are provided solely for general informational, creative, and productivity purposes.

They do not constitute:

  • Legal Advice
  • Financial Advice
  • Accounting Advice
  • Tax Advice
  • Medical Advice
  • Engineering Advice
  • Investment Advice
  • Professional Consulting Services

Users should always seek advice from appropriately qualified professionals before making decisions involving legal, financial, medical, regulatory, engineering, or other professional matters.

18. Changes to AI Features

DigiVerse may introduce, modify, improve, suspend, or discontinue AI-powered features, capabilities, models, integrations, or services at any time.

AI technologies continue to evolve rapidly, and our AI services may change over time to improve performance, reliability, security, compliance, user experience, and overall functionality.

Feature availability may also vary depending on your subscription plan, account permissions, geographic location, applicable laws, or third-party provider capabilities.

19. Changes to this Policy

DigiRich reserves the right to modify, update, or replace this AI Usage & Responsible AI Policy at any time.

Updated versions of this Policy will become effective upon publication on the DigiVerse website or within the DigiVerse Platform unless otherwise specified.

Your continued use of DigiVerse AI features after any changes become effective constitutes your acceptance of the revised AI Usage & Responsible AI Policy.

If you do not agree with the updated Policy, you should discontinue your use of AI-powered services.

20. Contact Us

If you have any questions regarding DigiVerse AI features or this AI Usage & Responsible AI Policy, please contact us.

DigiRich

Email: support@digirich.in
Website: https://digirich.in

To help us respond to your enquiry efficiently, please include where applicable:

  • Your registered email address.
  • Your DigiVerse account or company name.
  • A description of your enquiry or issue.
  • Any relevant screenshots or supporting information.

21. Acceptance

By accessing or using any AI-powered feature within DigiVerse, you acknowledge that you have read, understood, and agree to comply with this AI Usage & Responsible AI Policy.

You further acknowledge that Artificial Intelligence is designed to assist your work and improve productivity, but it does not replace human judgment or professional expertise.

You remain solely responsible for all decisions, communications, publications, business actions, and other activities undertaken based on AI-generated outputs.

This AI Usage & Responsible AI Policy forms an integral part of the DigiVerse Terms & Conditions and should be read together with the Privacy Policy, Acceptable Use Policy, Data Processing Agreement (DPA), Cookie Policy, Refund & Subscription Policy, Account Deletion Policy, and any other applicable legal policies governing your use of DigiVerse.