Last Updated on 31st March 2023

Terms and Conditions for Social Media Management and Optimization:


Validity:

The quotation for social media management and optimization services is valid for 1 month from the commencement date.

Change Request (CR):

Any aspect not explicitly covered in the quotation will be considered a part of an additional or change in scope, requiring a new change request.

Advance Payments:

50% advance payment is required for all identified change requests related to social media management and optimization.

External Paid Tools:

The client will bear the additional cost of any external paid tools required for social media management and optimization.

Content Approval and Posting:

The client is responsible for providing timely approval for social media content. Posting will be scheduled as per the agreed content calendar.

Performance Metrics:

DIGI RICH will provide regular reports on social media performance metrics, including reach, engagement, and conversions.

Ad Campaigns:

If ad campaigns are included in the social media management service, the client will bear the cost of ad spend, which will be separate from the service fee.

Off-Site Project Execution:

The social media management and optimization services will be executed off-site from DIGI RICH’s office premises in Mumbai, India.

Working Days and Hours:

Working days for social media management are Monday to Friday, following Indian public holidays. Standard working hours during the project phase are 11:00 am to 06:00 pm IST (GMT + 05:30).

Account Security Measures:

DIGI RICH reserves the right to change the account password associated with the client’s social media accounts in the event of suspected hacking, breach, or suspicious/malicious activity. It is understood that prompt action is necessary to safeguard the client’s account and prevent potential loss or harm. Therefore, DIGI RICH may undertake such actions without prior permission from the client, as waiting for permission may result in detrimental consequences for the client’s account.

Non-Payment Clause:

In the event of the client failing to remit the agreed-upon payments within the specified time frame, DIGI RICH reserves the right to take necessary actions to recover the outstanding dues. This includes, but is not limited to, withholding services, discontinuing services, and initiating legal proceedings to recover the outstanding amounts.

Furthermore, if the client fails to make payment for the services rendered, and if social media accounts have been created or managed by DIGI RICH on behalf of the client, DIGI RICH reserves the right to take control of these accounts until such time as the outstanding payments have been made in full.

It is imperative to note that while DIGI RICH reserves the right to assume control of social media accounts in the event of non-payment, it is not the intention to misuse or engage in any unauthorized activities through these accounts. The sole purpose of assuming control is to secure DIGI RICH’s interests until the outstanding payments are settled. Once the agreed-upon payments have been received, DIGI RICH will initiate the complete handover procedure of the social media accounts to the client, ensuring full control and ownership are restored.

Limitation of Liability:

DIGI RICH is not liable for direct or indirect damages. The maximum liability is limited to the total fees paid for services.

Ownership:

The deliverables are the intellectual property of the client upon full payment.

Terms and Conditions for Advertising Services:


Services Offered:

DIGI RICH provides customized paid advertising strategies on platforms such as Google Ads and social media, encompassing the creation, optimization, and management of ad campaigns aimed at achieving maximum reach and conversions.

Client Responsibilities:

The client agrees to provide necessary access to advertising accounts and relevant information. Collaboration on ad creatives, targeting options, and budgets is essential for the successful execution of the advertising campaigns.

Payment Terms:

Fees for the advertising services will be as per the agreed proposal or contract. Full prepayment is required before the commencement of any ad campaigns. Payments are due as per the agreed schedule outlined in the proposal or contract.

Performance and Results:

While DIGI RICH endeavors to achieve success, it is important to note that specific outcomes cannot be guaranteed. The success of ad campaigns is contingent upon various factors including targeting, competition, and market conditions.

Confidentiality:

Both parties agree to maintain the confidentiality of shared information. Any anonymous data collected may be used for reporting and analysis purposes.

Intellectual Property:

All rights to develop creatives and strategies belong to DIGI RICH. The client is not authorized to use or modify any intellectual property without prior written consent from DIGI RICH.

Termination:

Either party may terminate the agreement with written notice, subject to the terms outlined in the contract. Termination of the agreement does not relieve the client of outstanding payment obligations accrued up to the termination date.

Limitation of Liability:

DIGI RICH shall not be liable for any direct or indirect damages incurred by the client. The maximum liability of DIGI RICH is limited to the total fees paid by the client for the services rendered.

Governing Law and Jurisdiction:

This Agreement is governed by the laws of the jurisdiction in which DIGI RICH operates. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in Mumbai.

By engaging our services, the client acknowledges that they have read, understood, and accepted these terms and conditions governing the advertising services provided by DIGI RICH.

Terms and Conditions for Website Development Services:


Validity:

The quotation provided for website development services remains valid for a period of 1 month from the commencement date.

Change Request (CR):

Any modifications or additions not explicitly outlined in the initial quotation will be considered as changes in scope and will require submission of a new change request.

Business-Critical Modifications:

Once design features/modules are approved, any significant changes will be treated as change requests, necessitating additional time and effort.

Advance Payments:

A 75% advance payment is required for all identified change requests related to website development.

External Paid Plugins:

The client shall bear the additional cost of any external paid plugins deemed necessary for website development.

Design Iterations:

Up to 2 design iterations will be provided before finalization of the website design.

Delays in Dependencies:

In the event of delays caused by client dependencies, the DIGI RICH team reserves the right to suspend work until pending milestones are cleared.

Inactive Project Team:

A website development project will be deemed inactive if client responses result in delays exceeding 3 weeks. In such cases, the project team may be off-boarded.

Project Re-Onboarding:

Re-onboarding the project team for an inactive website development project will incur a penalty equivalent to 20% of the total project cost.

Off-Site Project Execution:

The website development project will be conducted off-site from DIGI RICH’s office premises located in Mumbai, India.

Working Days and Hours:

Website development operations are conducted on weekdays, Monday to Friday, in alignment with Indian public holidays. Standard working hours during the project development phase are from 11:00 am to 06:00 pm IST (GMT + 05:30).

Liability Disclaimer:

DIGI RICH shall not be held liable for any consequences arising from client fault or non-payment of services, including but not limited to actions taken by DIGI RICH to suspend work, off-board the project team, or initiate legal proceedings to recover outstanding payments. The client acknowledges that any such actions taken by DIGI RICH are necessary to protect its interests and are not to be construed as a waiver of rights or obligations under the terms of the agreement.

General Terms and Conditions for Services:


Service Offered:

DIGI RICH offers a range of services including graphic designing, content writing, strategy development, marketing management, print media and outdoor advertising, branding, analytics & surveys, logo designing, visiting cards, company profile creation, product packaging design, magazine design, flyer design, ad creation, and video editing.

Validity:

Quotations provided for services are valid for a period of 1 month from the commencement date unless specified otherwise.

Change Requests (CR):

Any modifications or additions not explicitly outlined in the initial quotation will be considered as changes in scope and will require submission of a new change request.

Advance Payments:

Advance payment may be required for certain services. The percentage of advance payment and terms will be specified in the quotation or contract.

Client Responsibilities:

Clients are responsible for providing necessary information, materials, and approvals within the agreed timelines to facilitate timely completion of the project.

Intellectual Property:

All rights to the deliverables, including but not limited to designs, content, and creative assets, belong to DIGI RICH until full payment has been received. Upon full payment, ownership and intellectual property rights are transferred to the client.

Confidentiality:

Both parties agree to maintain the confidentiality of shared information. Any data collected or exchanged shall be used solely for the purpose of executing the project and shall not be disclosed to third parties without consent.

Performance and Results:

While DIGI RICH endeavors to achieve optimal results for its clients, specific outcomes cannot be guaranteed as success depends on various factors including market conditions and client cooperation.

Liability:

DIGI RICH shall not be held liable for any direct or indirect damages arising from client fault, non-payment of services, or actions taken to protect its interests, including but not limited to suspension of work or termination of services.

Termination:

Either party may terminate the agreement with written notice, subject to the terms outlined in the contract. Termination does not relieve the client of outstanding payment obligations accrued up to the termination date.

Governing Law and Jurisdiction:

These terms and conditions are governed by the laws of the jurisdiction in which DIGI RICH operates. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Mumbai.

Acceptance:

By engaging our services, the client acknowledges that they have read, understood, and accepted these terms and conditions governing the services provided by DIGI RICH.

Agreement to Terms and Conditions:


We present the following agreement to govern the relationship between our esteemed clients and our company. By engaging our services, clients acknowledge and accept the terms and conditions outlined herein, forming a legally binding agreement with DIGI RICH. Clients are expected to fully comprehend and comply with these terms, recognizing their obligation to adhere to the stipulations provided.

In acknowledging the terms and conditions, clients affirm their understanding and acceptance of the responsibilities and obligations therein. It is further understood that denial of knowledge or refusal to adhere to these terms after engagement with DIGI RICH is not permissible.

DIGI RICH retains the prerogative to modify or amend these terms and conditions at its discretion, without prior notification to the client. It is incumbent upon the client to regularly review the terms and conditions for any revisions or updates.

We, at DIGI RICH, prioritize transparency, integrity, and fairness in our interactions with clients. We express our gratitude for choosing DIGI RICH for your digital requirements. With a commitment to excellence, we eagerly anticipate the opportunity to serve you and fulfill your digital aspirations.

Thank You!