Cookie Policy
DigiVerse Cookie Policy
This Cookie Policy explains how DigiVerse, owned and operated by DigiRich ("DigiVerse", "DigiRich", "we", "our", or "us"), uses cookies and similar technologies when you access our website, web application, mobile application, and related services (collectively, the "Platform").
This Policy should be read together with our Privacy Policy and Terms & Conditions.
By continuing to use DigiVerse, you consent to the use of cookies and similar technologies as described in this Policy unless you choose to disable them through your browser or device settings where applicable.
1. Introduction
This Cookie Policy explains how DigiVerse uses cookies and similar technologies to improve your experience, enhance platform functionality, maintain security, and analyze usage of our services.
By accessing or using DigiVerse, you acknowledge that cookies may be used in accordance with this Policy and applicable laws.
2. What Are Cookies?
Cookies are small text files stored on your computer, mobile device, or web browser when you visit a website or use online services.
Cookies help websites remember information such as your login status, language preferences, user settings, and browsing activity, making future visits faster, more secure, and more personalized.
In addition to browser cookies, DigiVerse may use similar technologies including:
- Local Storage
- Session Storage
- Device Identifiers
- Tracking Pixels
- Web Beacons
- Software Development Kits (SDKs)
- API Tokens
Throughout this Policy, these technologies are collectively referred to as "Cookies".
3. Why We Use Cookies
DigiVerse uses cookies and related technologies for purposes including:
- Authenticating users.
- Keeping users securely signed in.
- Protecting user accounts.
- Improving website and application performance.
- Remembering user preferences.
- Enabling platform functionality.
- Providing personalized experiences.
- Analyzing website and application usage.
- Improving AI-powered features.
- Monitoring system performance.
- Detecting fraudulent or suspicious activity.
- Maintaining platform security.
4. Types of Cookies We Use
A. Essential Cookies
Essential cookies are required for DigiVerse to function properly.
Without these cookies, important services such as account login, user authentication, dashboard access, and security verification may not function correctly.
Examples include:
- Login Sessions
- User Authentication
- Security Verification
- Account Access
- Language Preferences
- Session Management
These cookies are necessary for the operation of DigiVerse and generally cannot be disabled through the Platform.
B. Functional Cookies
Functional cookies improve your experience by remembering preferences and settings that personalize your use of DigiVerse.
Examples include:
- Preferred Language
- Dashboard Preferences
- Theme Settings
- Notification Preferences
- Saved Filters
- Recently Viewed Modules
These cookies help create a more convenient and personalized user experience.
C. Performance & Analytics Cookies
Performance and analytics cookies help us understand how visitors interact with DigiVerse so we can improve the Platform.
Information collected may include:
- Pages Visited
- Time Spent on Pages
- Navigation Paths
- Feature Usage
- Click Patterns
- Device Type
- Browser Information
- Operating System
- Performance Metrics
- Crash Reports
This information is generally collected in aggregated or anonymized form and is not intended to directly identify individual users.
D. Security Cookies
Security cookies help protect DigiVerse, its infrastructure, and user accounts.
These cookies assist in:
- Detecting Suspicious Login Attempts
- Preventing Fraud
- Blocking Unauthorized Access
- Identifying Unusual Activity
- Protecting User Accounts
- Preventing Session Hijacking
These cookies are essential for maintaining platform security.
E. AI & Personalization Cookies
To improve AI-powered services, DigiVerse may store limited preference information such as:
- Preferred Writing Style
- Saved AI Prompts
- AI Settings
- Language Preferences
- Frequently Used Tools
- Workflow Preferences
These cookies help deliver a more personalized AI experience while minimizing repetitive configuration.
5. Third-Party Cookies
DigiVerse may use trusted third-party services that place or access cookies and similar technologies to support the operation of the Platform.
These third-party providers may include:
- Google Analytics
- Google Tag Manager
- Google reCAPTCHA
- Meta Pixel
- Payment Gateway Providers
- Cloud Hosting Providers
- Artificial Intelligence (AI) Service Providers
- Customer Support Tools
- Error Monitoring Services
- Performance Monitoring Services
These third-party providers may collect and process information according to their own privacy policies and terms of service.
DigiVerse does not control how third-party providers use their own cookies or similar technologies and encourages users to review the privacy policies of those providers.
6. Mobile Applications
The DigiVerse mobile application may use technologies similar to browser cookies in order to provide core functionality and improve the user experience.
These technologies may include:
- Device Identifiers
- Push Notification Tokens
- Application Instance Identifiers
- Crash Analytics
- Performance Monitoring
- Secure Authentication Tokens
These technologies help provide secure authentication, reliable performance, feature improvements, diagnostics, and application stability.
7. Advertising Cookies
At present, DigiVerse does not use advertising cookies for the purpose of displaying third-party advertisements within the Platform.
If advertising, remarketing, or promotional features are introduced in the future, this Cookie Policy will be updated to explain the types of advertising cookies used and the choices available to users.
8. How Long Cookies Remain
Cookies may remain active on your device for different periods depending on their purpose.
Session Cookies
Session cookies are temporary cookies that are automatically deleted when you close your browser or end your session.
These cookies are commonly used to maintain secure login sessions and temporary platform functionality.
Persistent Cookies
Persistent cookies remain stored on your device until:
- They automatically expire.
- You manually delete them.
- Your browser removes them according to its configured settings.
Persistent cookies allow DigiVerse to remember your preferences and improve your experience during future visits.
9. Managing Cookies
Most modern web browsers provide controls that allow you to manage cookies and similar technologies.
Depending on your browser, you may be able to:
- View stored cookies.
- Delete existing cookies.
- Block all cookies.
- Restrict third-party cookies.
- Receive notifications before cookies are stored.
- Manage cookie preferences through browser settings.
Please note that disabling certain cookies may affect the functionality of DigiVerse, including account login, dashboard access, AI-powered features, personalization, and other essential services.
5. Third-Party Cookies
DigiVerse may use trusted third-party services that place or access cookies and similar technologies to support the operation of the Platform.
These third-party providers may include:
- Google Analytics
- Google Tag Manager
- Google reCAPTCHA
- Meta Pixel
- Payment Gateway Providers
- Cloud Hosting Providers
- Artificial Intelligence (AI) Service Providers
- Customer Support Tools
- Error Monitoring Services
- Performance Monitoring Services
These third-party providers may collect and process information according to their own privacy policies and terms of service.
DigiVerse does not control how third-party providers use their own cookies or similar technologies and encourages users to review the privacy policies of those providers.
6. Mobile Applications
The DigiVerse mobile application may use technologies similar to browser cookies in order to provide core functionality and improve the user experience.
These technologies may include:
- Device Identifiers
- Push Notification Tokens
- Application Instance Identifiers
- Crash Analytics
- Performance Monitoring
- Secure Authentication Tokens
These technologies help provide secure authentication, reliable performance, feature improvements, diagnostics, and application stability.
7. Advertising Cookies
At present, DigiVerse does not use advertising cookies for the purpose of displaying third-party advertisements within the Platform.
If advertising, remarketing, or promotional features are introduced in the future, this Cookie Policy will be updated to explain the types of advertising cookies used and the choices available to users.
8. How Long Cookies Remain
Cookies may remain active on your device for different periods depending on their purpose.
Session Cookies
Session cookies are temporary cookies that are automatically deleted when you close your browser or end your session.
These cookies are commonly used to maintain secure login sessions and temporary platform functionality.
Persistent Cookies
Persistent cookies remain stored on your device until:
- They automatically expire.
- You manually delete them.
- Your browser removes them according to its configured settings.
Persistent cookies allow DigiVerse to remember your preferences and improve your experience during future visits.
9. Managing Cookies
Most modern web browsers provide controls that allow you to manage cookies and similar technologies.
Depending on your browser, you may be able to:
- View stored cookies.
- Delete existing cookies.
- Block all cookies.
- Restrict third-party cookies.
- Receive notifications before cookies are stored.
- Manage cookie preferences through browser settings.
Please note that disabling certain cookies may affect the functionality of DigiVerse, including account login, dashboard access, AI-powered features, personalization, and other essential services.
